Frequently Asked Questions

How long does shipping take?

Most orders ship within 1–2 business days. Standard shipping typically takes 3–7 business days depending on your location.

Do you offer free shipping?

Yes! We offer free shipping on all orders over $30.

What is freeze-drying?

Freeze-drying is a 30+ hour process that removes nearly all moisture from food while preserving its flavor, color, and nutrients. The result is a crunchy, lightweight snack with an intensely concentrated taste.

How long do freeze-dried treats last?

When stored in a cool, dry place, our freeze-dried treats can last 25–30 years. Once opened, enjoy within a few weeks for the best crunch.

What is your return policy?

We want you to love every bite. If you're not satisfied, contact us within 14 days of delivery and we'll make it right.